Safeguarding and Complaints

Who This Page Is For

This page is for anyone who wishes to raise a safeguarding concern or submit a complaint related to RDA activities, staff, volunteers, partners, or programs. You may report as a participant, family member, community member, partner, staff, or volunteer.

What to Report

You may report concerns including, but not limited to:

  • Child abuse or protection risks
  • Sexual exploitation, abuse or harassment (SEAH)
  • Bulllying, discrimination or harmful behaviour
  • Misuse of resources, fraud or corruption
  • Violation of organisational policies or codes of conduct

How to Report

You can report concerns by phone or email. Reports may be made in Bangla or English. You may remain anonymous if you wish, though providing contact information helps us follow up and respond.

  • Phone: +8801531810559
  • Email: connect.rda.org@gmail.com

What Happens After You Report

All reports are treated seriously, confidentially and with sensitivity. We will:

  • Record and acknowledge receipt of the report (where contact details are provided)
  • Assess the concern and determine the appropriate next steps
  • Ensure the safety and protection of any individuals at risk
  • Investigate following RDA’s safeguarding procedures and take corrective action where required

Confidentiality & Protection

RDA is committed to protecting the privacy of those who report concerns. We will take all reasonable steps to safeguard personal data and will not disclose information beyond what is necessary for investigation and response.

Anyone reporting a concern in good faith will be protected from retaliation.

Support & Assistance

If you or someone you know is in immediate danger or requires urgent assistance, please contact local emergency services first and then inform RDA. We will coordinate support and referrals as needed.

Contact & Reporting

  • Phone: +8801531810559
  • Email: connect.rda.org@gmail.com

Anonymous reporting: You may report anonymously. If you choose to provide contact details, we will keep them confidential and use them only to follow up on the concern.

Feedback and Complaints:
We welcome feedback and will investigate complaints promptly. For updates about an investigation, please use the contact details above.